We couldn’t be happier with our purchase at the Ritz-Carlton Residences. The unit felt like home the moment we walked into it and continues to provide us with the same feeling even when we are up in Boston at our other residence. Our experience with Jill Hertzberg was truly one of a kind. You were incredibly patient with us as we educated ourselves on the Miami Beach single-family home and condo market. Your guidance and friendship throughout the process was incredible. Never have I interacted with a real estate professional who told me so many times (or ever!) “I’m not letting you buy that”. And even more to your credit, even when you knew you wouldn’t let us buy a property, you still happily showed it to us personally. Further. when we finally decided to make an offer, you helped us negotiate a price that made us feel comfortable. Once the offer was accepted, your team worked incredibly effectively with my lawyer (who is not the easiest to work with because he wants me protected). From the start through the middle and finish, Danielle and I always felt like you had our best interest at heart and that we were dealing with a professional service organization. You stand so far apart from others in your industry that they should come up with a different title for you.